Harley-Davidson® of Santa Clarita Authorized Service Department Staff

2020-HDSC-Tom-Castro
Preston Kyles
Don Fleisch
2020-HDSC-Selena-Terrazas
Jesse St. Jean

About Our Technicians

Technician recognition is Harley-Davidson® Motor Company's exclusive way of spotlighting our commitment to the value of employee training, continuous learning, and customer satisfaction. The program recognizes and rewards knowledge, skill, and loyalty with the objective of improving customer satisfaction.

For the dealer, it's a snapshot that reflects their service department's ability. For the technician, it's a career path. For the customer, those arm patches are the reassurance that their Harley-Davidson® is in the care of the best Factory Trained Technicians possible.

The central elements of the program are Technician Recognition Patches and a personal portfolio to track course completion and awards. Upon completion of a training class, a course insert will be provided for the portfolio. Classes taken in the past will also be recognized in the portfolio. Technician skill level classifications are based on years of experience, skill-based training, and dealership performance. Technicians are classed into one of five skill levels.

Enjoy Top-Notch Customer Service Throughout Our Glendale, CA Dealership

When looking for a Harley-Davidson dealership in Glendale, California, it’s important to choose one you can trust. One with a welcoming atmosphere and knowledgeable professionals who are committed to delivering amazing customer service at every turn. Fortunately, you don’t have to look any further than Harley-Davidson of Glendale. From our parts department and state-of-the-art service center to our finance department and showroom floor near Los Angeles, CA, we offer top-notch customer service and clear communication you can count on. Whether you have a question for our service consultant, shop foreman, service advisor, or service technician, our team of experts have years of experience. We invest in routine training, continous learning and our program help deliver the best we ca. To learn about our Harley-Davidson mechanics and technicians, pick up the phone and give us a call now.

Excellent Selection of New & Used Motorcycles For Sale in Glendale, CA

No matter your reasons for visiting Harley-Davidson of Glendale, our team of friendly professionals is happy to help you plan for and achieve all your motorcycle-related goals. Thinking about buying one of our great new or used motorcycles in Glendale, CA? Our expert sales team will help you navigate the motorcycle-buying process and get into one of our competitively priced used or new motorcycles with ease. Meet our sales experts in person to ask them about all that we can do to help you find your perfect match.

Work with a Dedicated Finance Department at Harley-Davidson of Glendale

When it comes time to buy one of the competitively-priced motorcycles for sale at Harley-Davidson of Glendale, the motorcycle financing specialists in our finance department near Burbank, CA, are here to help make it happen. From securing a low auto loan rate to getting on board with customized auto financing, the finance department at our Glendale, CA dealership is the place to go to make it happen. To learn more, get in contact with us today.

The Five Skill Levels Are:

Staff

Master

Technician

Master of Technology

Expert

Each level is recognized in the individual's portfolio, the dealership recognition wall plaque, and on uniform arm patches.